Privacy Policy

Personal Information You Provide

When you interact with our website or services, you may voluntarily provide us with personal information, including:

• • Name and contact information when you submit inquiries through our contact form
• • Email address and phone number for communication purposes
• • Business information and financial records when you engage our services
• • Payment information and billing details for service transactions

Information Collected Automatically

When you visit our website, we automatically collect certain information about your device and browsing activity:

• • IP address and general location information
• • Browser type, operating system, and device information
• • Pages visited, time spent on pages, and navigation patterns
• • Referral sources and search terms used to find our website

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. This includes:

• • Essential cookies necessary for website functionality
• • Analytics cookies to understand how visitors use our site
• • Marketing cookies for personalized advertising
• • Preference cookies to remember your settings

For more detailed information about our cookie practices, please review our Cookie Policy.

Legal Basis for Data Processing

We process your personal data based on the following legal grounds: your consent when you provide information voluntarily, contractual necessity to fulfill our services, legitimate business interests in improving our offerings, and legal obligations under applicable accounting and tax regulations.

Service Delivery

We use your personal information primarily to provide you with our accounting and bookkeeping services. This includes maintaining your financial records, preparing tax documents, conducting financial analyses, and communicating with you about your account and our services.

Communication

We may use your contact information to respond to your inquiries, provide customer support, send service updates and important notices, and occasionally share relevant information about our services that we believe may interest you. You can opt out of marketing communications at any time.

Website Analytics and Improvement

We analyze website usage data to understand how visitors interact with our site, identify areas for improvement, enhance user experience, and develop new features and services. This helps us serve you better and maintain a high-quality website.

Data Sharing with Third Parties

We do not sell your personal information. However, we may share your data with trusted third parties in the following circumstances:

• • Service providers who assist with website hosting, email delivery, payment processing, and analytics
• • Professional advisors such as lawyers and accountants when necessary for legal compliance
• • Government authorities when required by law or to comply with legal obligations
• • Business partners with your explicit consent for specific purposes

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal and regulatory requirements, resolve disputes, and enforce our agreements. Financial records are typically retained for at least seven years in accordance with tax regulations.

Security Measures

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction. Our security practices include industry-standard encryption, secure server infrastructure, regular security assessments, and strict access controls.

Data Encryption and Storage

Your personal and financial data is encrypted both in transit and at rest using secure protocols. We store your information on protected servers with multiple layers of security, including firewalls, intrusion detection systems, and regular backups to ensure data integrity and availability.

Access Controls

We limit access to your personal information to authorized personnel who need it to perform their job responsibilities. Our team members are trained in data protection practices and are bound by confidentiality obligations. We regularly review and update access permissions to maintain data security.

Breach Notification

In the unlikely event of a data breach that may affect your personal information, we will notify you promptly in accordance with applicable laws. We will inform you about the nature of the breach, the data involved, and the steps we are taking to address it and prevent future incidents.

Right to Access

You have the right to request access to the personal information we hold about you. We will provide you with a copy of your data in a commonly used format upon request.

Right to Rectification

If you believe any information we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it. We will make the necessary changes promptly.

Right to Erasure

You have the right to request deletion of your personal information, subject to certain legal obligations that may require us to retain specific data for regulatory compliance purposes.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another service provider where technically feasible.

Right to Object

You have the right to object to our processing of your personal information for direct marketing purposes or when we rely on legitimate interests as our legal basis for processing.

How to Exercise Your Rights

To exercise any of these rights, please contact us using the information provided at the top of this page. We will respond to your request within 30 days and may need to verify your identity before processing certain requests.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child without parental consent, we will take steps to delete that information.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website with a new effective date. We encourage you to review this policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us using the information provided at the top of this page. We are committed to addressing your concerns and protecting your privacy.